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Panne bei Befragung: EnBW spricht Tausende von Kunden falsch an
Panne bei BefragungKleine Ursache, große Wirkung: warum der Energiekonzern EnBW mit einer Befragung zur Kundenzufriedenheit breite Irritationen ausgelöst hat.
Rasche Reaktion auf Panne: die Stuttgarter EnBW-Zentrale.
Christoph Schmidt/dpa